Contact
One email address covers the lot. We read everything. We reply to most things within a week.
What to send
- Corrections. Name the column and the line. Add a link we can check.
- Letters. If you are happy for us to print the first name and a town, say so. Keep it under 200 words if you can.
- Pitches. See the submissions page. A short email with the angle is better than a finished draft.
- Everything else. We are not a consumer advice line; for help with a specific dispute, Citizens Advice is the place.
What we will not do
We do not write columns naming private individuals or small businesses as rogues on the strength of one unhappy customer. If a story is already a matter of public record in a reputable UK outlet, that is a different conversation; send us the link.
Post
We are an online magazine; there is no postal address. If you prefer letters, the editors still read them: send to the email above and we will reply by email.